Return Policy

We only accept returns of products that are in resalable condition. Items must be unworn, unwashed, and returned in their original packaging. Any items that appear to have been worn, or have stains, cigarette smoke, deodorant scent, pet hair, or other odors will not be accepted. Items that have had their tags removed are not eligible for return.

No exceptions will be made. If you notice that the package is damaged or appears to have been opened before opening it yourself, please take photos immediately.

Please inspect your order immediately upon receipt. If any item is defective, damaged, or incorrect, please contact us right away so that we can evaluate the issue and resolve it.

Return & Exchange Process

Important Notice: Do not return any products without prior return authorization. Your return request will be rejected under the following circumstances:

    • the tags have been removed or the seal has been tampered with.
    • You have not obtained return authorization from our customer service team.

 

Step 1: Before returning any item, please contact us at support@bargobet.com. We do not process returns via phone calls, voicemails, text messages, or social media direct messages. Please also provide photos of both the front and back of the packaging box. This helps us confirm that the product remains unopened and that the tamper-proof seal is intact.

 

Step 2: Once we confirm that the product has not been opened or unwashed , our customer service team will approve your return request. You may then send the product back to us, and we will process a full refund or exchange. Please ensure that the product is returned in its original packaging, as this is essential to protect it from damage during transit. You will be responsible for any damage that occurs during the return shipping process.

 

Step 3: Our customer service team will inspect the returned item. If the item remains in its original condition, we will confirm the return and process the refund within approximately 7 days.

 

Important Notice: If the item is not returned in the original outer shipping carton and the branded packaging is damaged as a result, the item may no longer be resalable. In such cases, your return request will be rejected.

For clarity: We only accept returns of products that are in resalable condition.

 

What Should I Do If My Order Arrives Damaged/Soiled/Defective?

Please inspect your order immediately upon receipt. If any item is defective, damaged, or incorrect, contact us immediately so that we can evaluate the issue and resolve it.

If you have any additional questions, please email us at support@bargobet.com.

 

What Is Your Return Policy?

BARGOBET accepts returns and exchanges within 14 days from the date of delivery, provided that the item remains brand new, in its original packaging, and does not fall under any of the ineligible conditions listed below. If you choose to return an item and it remains in its original packaging, we will be happy to offer you an exchange or a full refund. Return shipping costs are the responsibility of the customer.

Items that do not qualify for return or exchange include:

    1. Clearance items, display items, final sale items, promotional items, or opened-box items
    2. Items with the sewn-in label removed
    3. Signs of use (including but not limited to lint, defects, stains, scratches, or odors)
    4. Items that have been used, washed, damaged, resold, or are missing original packaging or accessories

All returned items will undergo a thorough inspection upon receipt. We reserve the right to refuse refunds for items that are not brand new, unused, or that fail to meet any of the above return conditions.

 

Do I Need to Pay for Return Shipping?

Yes, return shipping costs are the responsibility of the customer and are non-refundable and non-compensable. We also do not provide or arrange pickup services. The return process is as follows:

    • If you wish to request an exchange, please email support@bargobet.com within 14 days of receiving your item.
    • All items must be inspected and returned in brand new condition.
    • For subsequent exchanges, return shipping costs are borne by the customer. The refund amount will be the full purchase price minus the original outbound shipping fee.
    • Once we receive and approve your return, we will ship your replacement item.